Dr. Sneha Sharma

Just like the Gym is for your body, Therapy is for your Mind

Dr. Sneha Sharma
Psychiatrist, Anvaya Healthcare

About the Role

We are looking for a well-organized and friendly Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to manage front desk operations efficiently in a healthcare setting.

Key Responsibilities

  • Greet and assist patients and visitors in a polite and professional manner
  • Manage patient appointments, scheduling, and follow-ups
  • Handle incoming calls, WhatsApp inquiries, and emails
  • Maintain patient records and ensure accurate data entry
  • Coordinate with doctors, therapists, and internal staff
  • Handle billing, payments, and basic administrative tasks
  • Ensure the reception area is clean, organized, and welcoming
  • Provide general information about services and guide patients accordingly

Requirements

  • Minimum qualification: Graduate preferred
  • Prior experience in reception, front desk, or healthcare setup is a plus
  • Strong communication skills (Hindi & English)
  • Basic computer knowledge (MS Excel, WhatsApp Web, CRM tools)
  • Good organizational and multitasking abilities
  • Professional appearance and positive attitude
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